Dear Valued Patient,
Important Update to Our Patients About Coronavirus (Covid-19) – Due to the current COVID-19 (Coronavirus) and in compliance with the executive order by Governor Ron DeSantis, we are directed to immediately cease performing elective services until May 8th, 2020. Important Update to Our Patients About Coronavirus (Covid-19).
We will be taking phone calls and replying to emails to assist you. Clinically, we will make ourselves available to our patients on an emergency basis for urgent matters involving severe pain. We will utilize photos taken by you, which can be emailed to firstname.lastname@example.org to decide the level of care necessary.
We have prepared some videos to help you understand what constitutes an orthodontic emergency and what you can do at home to feel comfortable. You may click on the links below to watch them:
You can learn how to take pictures in this Video Tutorial for your virtual consultation.
Our phone assistance hours are from Monday – Friday 9AM – 4PM. Our doors will be locked at all times and “walk-ins” will not be seen. We will also continue to offer VIRTUAL CONSULTS for prospective new patients.
Here are the three options for appointments:
1) VIRTUAL APPOINTMENTS: for current patients. You will take a few pictures and send them to us via email.
2) VIRTUAL CONSULTS: for new patients. We can help you determine if you are a good candidate for orthodontic treatment. Simply follow the instructions on this link to complete your Virtual Smile Consult. Dr. Maria Yazji will review the information and we will contact you to provide you with a preliminary diagnosis, treatment alternatives, approximate cost, and length of treatment.
3) EMERGENCIES: call our office during our temporary business hours Monday – Friday 9AM – 4PM. We may request photos to assess the problem. If absolutely necessary, an orthodontic assistant and/or Dr. Maria Yazji will meet you at one of our offices to help make you comfortable.
We look forward to connecting with you, even if it does mean virtually for the time being, and we are SO excited for the day we can re-open our doors to you and your families.
Together we will get through this difficult time.
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